Terms of service
erms of Service
Welcome to Elanora Secrets. By accessing our website or placing an order, you agree to the following Terms of Service.
1. Products & Pricing
We aim to display product images, colors, descriptions and prices as accurately as possible. Colors may vary slightly depending on your screen or device.
All prices are displayed in Pakistani Rupees (PKR) and may change without prior notice. Products are subject to availability.
2. Orders
Orders are subject to confirmation and availability. Elanora Secrets reserves the right to cancel or refuse an order where necessary.
Customers are responsible for providing accurate contact, billing and delivery information.
3. Shipping & Delivery
Delivery times shown on our website are estimates. Delays may occasionally occur due to courier services, weather or circumstances outside our control.
4. Exchanges & Returns
Due to hygiene reasons, certain intimatewear products may not be eligible for return or exchange.
Eligible exchange requests must be made within 7 days of receiving the order, and products must be unused, unworn and in their original condition and packaging. Damaged or defective products will be reviewed and replaced where applicable.
Please see our Exchange/Refund Policy for complete details.
5. Privacy
Customer information is handled according to our Privacy Policy. We use information provided during checkout to process orders, provide customer support and operate our store.
6. Intellectual Property
All Elanora Secrets branding, logos, product images, designs, graphics and website content belong to Elanora Secrets and may not be copied or reproduced without permission.
7. Limitation of Liability
Elanora Secrets will not be responsible for indirect or consequential losses resulting from the use of our website or products, to the extent permitted by applicable law.
8. Changes to These Terms
We may update these Terms when necessary. Updated Terms will be published on this page.
9. Governing Law
These Terms are governed by the laws of the Islamic Republic of Pakistan, consistent with your existing draft.
10. Contact Us
For questions about an order, product or these Terms, please contact:
Elanora Secrets
WhatsApp: +92 306 8060777
Instagram: @elanorasecrets
Website: elanorasecrets.com